Support
Email support@vpt.info and we’ll get back to you, usually within a couple of working days. You can also send feedback from inside the app (About → Give Feedback… in the app’s settings).
Managing your membership
VPT memberships are App Store subscriptions, so Apple handles billing.
- Cancel or change your plan: open the Settings app, tap your name, then Subscriptions → Virtual PT. Cancel at least 24 hours before your renewal date to avoid the next charge.
- Refunds: request one from Apple at reportaproblem.apple.com.
- Restore a purchase on a new device: sign in to VPT with the same account, and use the same Apple account you subscribed with.
Your data
- Delete your account: in VPT’s settings, choose Delete Account. This deletes your training data from our servers immediately. It does not cancel an App Store subscription; cancel that as described above.
- Apple Health access: in the Settings app, go to Privacy & Security → Health → VPT.
- A copy of your data, or a privacy question: email us. See our Privacy Policy for details.